STORE POLICY
Customer Care
Our email is customerservice@phillyfinest.com
Privacy & Safety
Philly Finest Hair Salon Inc. never stores your credit card information. This is the private property of the cardholder at all times before, during, and after the product purchase. All transactions are processed through Ascend by WIX Payments — a secure form of payment that is heavily encrypted by third-party payment processors. You can allow Ascend by WIX Payments to remember your card information for quicker future checkout.
Chargeback Policy
When placing an order with Philly Finest Hair Salon Inc. online or in stores, customer agrees to the following Chargeback policy.
Customer agrees that Philly Finest Hair Salon Inc. is not responsible for any lost, stolen, or damaged items during transit. Customer agrees to purchase Route Package Protection as insurance, otherwise, in cases where items are lost, stolen, or damaged during transit, the customer agrees they will file a claim directly with the shipping carrier in order to be refunded. Philly Finest Hair Salon Inc. will not be held responsible, and customer agrees that a chargeback against Philly Finest Hair Salon Inc. will not be filed in cases where packages are lost, stolen, or damaged during shipping.
Customer understands that once they have filed a chargeback against Philly Finest Hair Salon Inc. they will be barred for placing any future orders online or in-stores. Any future order customer places after filing a chargeback will be immediately canceled.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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ApplePay
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Offline Payments